<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Finance and Business &#187; communication</title>
	<atom:link href="http://www.thinking-in-it.com/tag/communication/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.thinking-in-it.com</link>
	<description>Trading, Investing, Insurance, Loan and Mortgage</description>
	<lastBuildDate>Wed, 08 Sep 2010 11:20:43 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.1</generator>
		<item>
		<title>Evaluate Your Customer</title>
		<link>http://www.thinking-in-it.com/sales/evaluate-your-customer/</link>
		<comments>http://www.thinking-in-it.com/sales/evaluate-your-customer/#comments</comments>
		<pubDate>Sat, 10 Oct 2009 16:46:42 +0000</pubDate>
		<dc:creator>arief</dc:creator>
				<category><![CDATA[Sales]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[leads]]></category>
		<category><![CDATA[loan officer]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[mortgage]]></category>
		<category><![CDATA[selling]]></category>
		<category><![CDATA[skills]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://ossoquartet.com/?p=54</guid>
		<description><![CDATA[Evaluate Your Customer When a customer walks into your office, don’t sell them the first product that comes to mind. Sit them down and evaluate their needs, than sell them the products that meet their needs. I once worked with a guy in the banking industry, who was one of the best at explaining the [...]]]></description>
		<wfw:commentRss>http://www.thinking-in-it.com/sales/evaluate-your-customer/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Communication &amp; Corporate Social Responsibility</title>
		<link>http://www.thinking-in-it.com/public-relations/communication-corporate-social-responsibility/</link>
		<comments>http://www.thinking-in-it.com/public-relations/communication-corporate-social-responsibility/#comments</comments>
		<pubDate>Mon, 13 Apr 2009 02:53:03 +0000</pubDate>
		<dc:creator>arief</dc:creator>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[corporate social responsibility]]></category>
		<category><![CDATA[CSR]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.ossoquartet.com/?p=66</guid>
		<description><![CDATA[In the past few years, the anti-corporate movement (including those opposed to globalization) has gained a bit of steam.  What many people in the movement promote now is called Corporate Social Responsibility (CSR), the idea that corporations should be responsible to all of society and the environment, as well as to shareholders. It&#8217;s a shame [...]]]></description>
		<wfw:commentRss>http://www.thinking-in-it.com/public-relations/communication-corporate-social-responsibility/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Can You Hear Me Now?</title>
		<link>http://www.thinking-in-it.com/customer-service/can-you-hear-me-now/</link>
		<comments>http://www.thinking-in-it.com/customer-service/can-you-hear-me-now/#comments</comments>
		<pubDate>Tue, 10 Feb 2009 12:05:53 +0000</pubDate>
		<dc:creator>arief</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Listening]]></category>

		<guid isPermaLink="false">http://ossoquartet.com/?p=31</guid>
		<description><![CDATA[When you listen to a customer (or co-worker, spouse, significant other), your brain is constantly making hundreds of assumptions.  Each word, inflection, and tone of voice is interpreted, but not always as the speaker intended.  Research shows that 2/3rd of all employees feel management isn’t listening.* We all think we know how to listen, yes?  [...]]]></description>
		<wfw:commentRss>http://www.thinking-in-it.com/customer-service/can-you-hear-me-now/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>6 Steps to Effective Communication</title>
		<link>http://www.thinking-in-it.com/management/6-steps-to-effective-communication/</link>
		<comments>http://www.thinking-in-it.com/management/6-steps-to-effective-communication/#comments</comments>
		<pubDate>Sat, 14 Jun 2008 14:30:35 +0000</pubDate>
		<dc:creator>arief</dc:creator>
				<category><![CDATA[Management]]></category>
		<category><![CDATA[business communication]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[effective dialogue]]></category>
		<category><![CDATA[steve Kaye]]></category>

		<guid isPermaLink="false">http://ossoquartet.com/?p=15</guid>
		<description><![CDATA[Effective leaders are known for being excellent communicators. Here&#8217;s what to do. 1) Avoid &#8220;Not.&#8221; Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, &#8220;I can&#8217;t,&#8221; you appear helpless and ineffective. Instead, talk about what you can do and what you [...]]]></description>
		<wfw:commentRss>http://www.thinking-in-it.com/management/6-steps-to-effective-communication/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
